Its with the most total frustrations I post this complaint. On the 21/09/2013 I received a call from 08300 and the consultant I spoke to requested my personal data and I refused since he couldn't verify himself. He claimed to be calling from MTN. few minutes after I attempted an outgoing call but ...
On the 16th September 2013 I received an SMS from MTN SP&MTN advising me I had exceeded my monthly limit of R2500, I was shocked because I get R200 free airtime 200 SMS and 200MB monthly I could never even use that up in a month let alone in 3 weeks. Phoned their call centere requested an ...
I decided to switch to MTN from Vodacom after many years with one of the phones I run to see the differance. In my first month I was billed with packet switch data, had never heard if it before. My charge for this data came in a week after I had picked up the device. This was 3 months ago. I went ...
I signed a TOP UP Data Contract for R149.00 for 2gigs. 3 Months ago and went o/seas for 2 weeks and on my return my teenage daughter managed to use data to the value of R5500.00. Why was it not cut off at R1000.00. You allowed it to continue to R5500.00. I have a problem with the fact that I did ...
MTN... Please advise how you claim to be Africa's biggest network provider when in actual fact you don't provide any network... I have this uncaped internet modem from you and i pay allot of money for it just to get edge on it... i want to cancel this contract with you, take me to court i will go ...
On the 05 of april 2013 i upgraded my cell phone contract from a Blackberry Bold 9780 to a Blackberry Bold 9900 on the 25 of July i was back at the MTN shop because the phone was giving me problems so the sales person said that they can book it in for a warranty assessment of which it was done and ...