Mtn
No resolution after 3 1/2 weeks after notification

Nomapesi Maruta
Customer Services

I noticed that you tried to debit my account on the disputed amount (R 512.99). Please note I have reversed the debit and will continue to do so until the matter is resolved.
I have below the first emailed notice to you about the matter of the incorrect invoice. In less than a week, it will be a month since notice and the matter is still unresolved.

I am going to escalate this matter to whoever is available, if need be the CEO because this is beyond any semblance of reasonableness.

Regards
ML Nene
083 325 2329