My contract was set to expire in May 2013, before May I have received numerous calls from MTN to upgrade and advised all consultants that I do not want to renew the contract. None of the consultants made note of this as I am still being debited. Last month I contacted MTN direct and explained this ...
March 28-new data sim purchased on contract. sim left out of purchase box! Went back - sim given -faulty- replaced- not working again- returned-replaced- three and a half months later sim finally on line and working. REFUND request for the 3 months of MTN incompetence. Refund assured with immediate ...
After my phone went missing, I have requested for an ITC number on the 19th September. Guess what? Still waiting. Doesn't sound too serious, unless you consider that not even their branch in Pinetown can manage to get better service out of them. PATHETIC! ...
Good day, i called in a month or so back to place an order of a samsung s4 mini of which when i had applied i was advised that payment of R289.00 would be debeted and was nover advised of any other addtional costs, i then received my bill statement on the 13th of Sep to find i would be billed ...
I have recently taken up a contract with MTN, my package in 200 topup. on biling i got R200.00 airtime and 25smses with no data. i had to email Francois and team to get the data 150 MB data loaded the next day. on the 18/09 i had R120.00 and odds and 99MB of data available, i was ont my face book ...
After a quick response from the Mtn call centre on Monday regarding my previous compaint on, Mtn has still failed to call me back and confirm if they will be able to resolve the complaints I have made against them. All was good on Monday 23 September, the call centre representitive was very ...