2 weeks ago, I went to MTN Nicolway to upgrade my contract. Firstly, the contract I wanted was R20 cheaper, with a free car kit on an exact same MTN contract at another service provider. I asked the assistant who was attending to me to match this and the attitude I received was "Take it or ...
I am due for and upgrade from the beginning April. I have visited the store at lakeside mall every single week and they kept telling me they don't have stock of the white S4. The time they had stock and i have requested that they keep me one white on numerous occasions and that they contact me when ...
I have decided to down grade my MTN mobile package from R930 on average per month to R529 per month as I never used all the time and wanted to cut costs. I down graded 4 months ago. Received my first invoice month thereafter same amount deducted than always. Thought it could be timing thing. ...
My MTN phone bills have been forwarded past my postal address due to an error at the post office, so I haven't been able to check the figures for a while. I requested that i receive and email copy, and today i received a statement saying that i am being billed for BIS? I haven't had a Blackberry in ...
Good day I have lots of queries regarding the same issue and everytime MTN reports back they promise the issue is resolved but it persist. The oldest ref is SMC/00003771781 and the newest is SMC/00003773920. Please check what's going on with Cell ID 64961 with tower 4589, is giving me lots of ...
In July I was attending a workshop in Zimbabwe. Upon my retun 5 days later I was told by MTN that my roaming charges amounts to R36 641! I asked for clarification and according to my detailed statement I was on the internet on the 15th of July from 05h11 in the morning for 10 hours 58 minutes!! and ...