In March 2013, i signed up for a new contract with MTN and received exceptional service which I complimented. A few months down the line, I was puzzled to realise that I have run out of memory even thou I did not have much uploaded on my Tablet. I then discovered that I had signed for a 16G bt ...
I entered into a contract for a Samsung note 1 phone with MTN in February 2013. I also got the phone insured. soon after I got no joy as it was not typing sms or repeating them and i took it in March and they fixed it. In August it stopped charging and MTN fetched it on August 11 and they returned ...
THis moorning my phone fell into my sink and as i am paying mothly insurance premiums i figured i am not at a total loss and could get my phone repaired. As such i lodged a claim as soon as i arrived to work, this being my first claim, and then tried to see hown far my claim was going nly to find ...
I went to upgrade my phone contract! Got to the store did the upgrade and was told that my monthly billing amount would be R369.00, only to recieve my statement and see that I am being billed for R445.00 per month!! I am so angry right now! How competent are the people really that we rely on that ...
I feel MTN has failed me in the best way possible. No company will ever beat that. After i had alerted them 2 days after a upgrade way back in August im still being billed for that nw.any issue which should have been resolved in August just like with the phones which were collected immediately at ...
I recently lost my phone which had my mtn simcard in it. I didn't use the simcard often used it mostly for receiving calls. I tried calling MTN to do a sim swap i could not validate the number i last called with the consultant so they advised that i go to the police station to do an affidavit and ...