It's been over a month since I complained on hellopeter for perhaps a little consideration for the absolutely USELESS SERVICE PROVIDER that I'm on. Till date I have received no response from MTN to make amends to the mess up that they have made with my contract. I was given the incorrect contract ...
Mtn after 2 months of upgrading, make it extremely difficilut to get phone repaired, they require all the original contracts and signatures before they wish to help you. still have broken phone. do not know how to solve. 9k samsung faulty. ...
I have tried for the past 30 mins to reset my password (the password I used on the [URL Removed] site is no longer valid) on the new [URL Removed] The CAPTCHA that comes up is illegible, I have refreshed it, when something vaguely ligible comes up it just does not work. I have tried the AUDIO ...
On the 31st August 2013 I called MTN twice and repeatedly asked if my voicemail was deactivated for roaming. I was assured by both operators and there is a note on the system that this request came in. I phoned today to be told that the system says that there was record of me calling to deactivate ...
A couple of months back I bought airtime through cellphone banking & was charged TWICE for it but never my airtime, I contacted MTN who said they did not see any airtime coming through to my phone so if I was charged for it then I should send them proof for it, which I did, sent them my bank ...
How can MTN remew an expired 2 year contract and start billing for the same service at more than double the contract price without any notice to the customer. When querying this with MTN the response was "read the fine print" in your contract of two years ago. Should a customer not be ...