I went to my MTN branch store to apply for 2 new contracts that i would like to take out for relatives. I filled out all the required application forms and i was told that they would be submitted and i would have feedback as soon as there was a response. I have not received any feedback, and the ...
I took out a contract with MTN in 2010. In 2011 I realized my debit orders was not going off on my bank account (I had a savings account at the time so I didn't notice this at first). In all the time before this happened I never received any account statements from MTN. Also I was not contacted ...
I am a loyal supporter of Mtn for over 5 years now i just dont understand how u can offer a LTE service yet u will not upgrade my simcard to LTE instead you want to charge me something like 120 to do a sim swap. then why offer LTE as a value added service if you are not going to upgraded the ...
I have been having a problem with my phone. The first time I reported it, it got sorted out/ fixed but that was temporary as I had the same problem again in a short space of time. And that was only in 09 January 2013. It had a problem with the speaker and the navigation button. It went in for ...
On 24 September 2013, I renewed my contract and took out a Samsung Galaxy S4 phone phone which was faulty. I returned to the store on 30 September and returned the phone, they however did not have stock of replacement phones. They advised that they will call me the next morning to advise on ...
I took out a contract with MTN in August and got delivery of the device on 22 Aug 2013. To date, the device is of no assistance to me because MTN has failed to load the data as promised. despite several enquiries, the matter still remain unresolved. On 02 Oct, i was promised that the data would be ...