Sent in non-responsive phone for repair on 16.8.2013.By 21.9.2013 my phone had not been returned. Phoned MTN De Anker branch multiple times, they told me to be patient - not once did they phone HQ to find out where the phone was. Phoned MTN customer services on 21.9.2013, found out my phone was ...
I called mtn notifying them that I have connection problems when I use my device at home. Was told that a query has been logged and some one will contact me in 96 working hours to set up an appointment to come and test the signal. How in this day and age can a company so big take 96 hours to ...
Do not use MTN Cavendish, no customer service skills no organisational skills customers waited for am hour and a half before they where acknowledged. 5/7 people waiting where complaints of the store. If you come pass the food court first and bring a pillow cause you will be waiting ...
Hi, I have a 2GB a month contract with MTN for R149 per month (0784558419). In July I was billed R902.30 for usage 12 June to 11 July usage (I went over the 2GB so there is a cost, however, MTN cannot tell me how much data I used) In August I was billed R574.17 for 12 July to 11 August usage (I ...
When i take out a contract for 24 months, it should run for exactly that, 24 months! Why do i need to call in and cancel when the terms of contract where stipulated when i took out the contract in the first place? I have had contract with MTN before and there was no need for me to call after ...
I've been to Mtn Morningside twice now, and on both occasions I have given my details to different salesman to call me back when they find out if they can get a specific phone (Lumia 925 White). No one has called me back on both occasions, with both taking down my details and telling me they will ...