I just wanna say that I have dealt with such professional individuals at mtn when claiming from insurance after my cellphone was. I was anticipating a huge battle with the claim but once my forms were received I got a brand new phone the very next day and all my airtime and data were given back to ...
On the 28th of August my phone was around 09:00 the morning, I then called my insurance and MTN to block the IMEI number and sim card. I called plus minus 5 times that morning and every time it was told they are offline and have network issues and are unable to block my IMEI and sim. The Thursday ...
Good day I am a disgruntled customer, and quite disappointed in the service I received from the Montague gardens branch. I have a Samsung Galaxy Note that ran flat on Sunday and wouldn't charge after that. I took it in expecting that it is under warrantee, to receive a phone call the next day ...
I open a contact phone with MTN on 05/11/2011 at Rand burg MTN, Kim was a consultant who help me, my phone didn't work and from 05/11/2011 was visiting the shop almost everyday, they were keep on saying it going to work within 24 hours, it didn't work and after few days it works but only dial and ...
As I received a response from mtn they were fast to promise me that the statements will be emailed and asked for my email add. Then later another MTN employee contacted me again and asked for the email and I stated that they already contacted me and I am waiting for my bill. To this day no email ...
About a month ago I lodged a complaint to MTN via Hello Peter. I got a response from a lady named Mantoa promising me that my problem will be attended to and I will be given feedback directly. I was even given an REQ number. It's now 3 weeks later and I still haven't received any form of feedback ...