I have been waiting 2 weeks for Meli to contact me after he missed an appointment with us to go over our business contract. It is impossible to get though to MTN to find the correct person to speak to and to get our issues resolved. Absolutely disgusting service! ...
I upgraded my phone on the 11th of this month. On the 17th I took my phone in to MTN V&A was advised that it needed to go for some upgrade the phone was 6 days old at the time. I am now sitting without a phone for nearly 2 weeks now. I have had no feedback with regards to the phone. I am still ...
I have been struggling the entire morning using my the 3G modem my company provided me with via Vodacom. I cannot get enough coverage to even send an a-mail. 3G coverage appears for 1 minute and then I am stuck with their useless Edge or HSDPA. I decided to use my personal 3G modem with MTN and I ...
Hi I upgraded to the LG G2 on the 7th the phone had a crack in the screen by the 16th I was told that this was outside the 7 Day Replacement agreement, and that the phone would have to go in for assessment. I handed the phone in to MTN East Rand Mall on Monday the 20th as I was told they do not ...
I bought 300mb of data on the 10th of October using my loyalty points. I first logged the incident on the 14th of Ocbtober. I've complained on HelloPeter a couple of times, but only get the standard response. No real action has happened and I still don't have the 300mb of data. In one of the ...
A follow up to my complaint: Thank you Claude (Clearwater Mall) very much to your assistance telephonically due to my query regarding third party debit order. I have a cellphone contract with MTN for several years, and now a new laptop contract. I have taken it in December 2012. When i tried to use ...