I requested in june that the account be moved from my fathers name to mine in june. Was told that it was approved and that it went through. When i went to upgrade the contract i was told it was still on his name and that they could not help me. They also don't have the paper work and he is now ...
I am travelling across Asia and before I left, I confirmed if roaming is activated on my phone. I was ensured it was. Now I'm sitting with a SIM I cannot use and still paying R300pm. ...
I contacted the call centre to lay a complain that why is it that i have 126 free sms and when i send a sms it comes out of my airtime, i was informed the matter will be handed over to the technicans to sort out and they will get back to me within 7 days it now over 3 months now and nobody called ...
My contract expires on the 31st december 2013, i called to have the cancellation process in motion and to still keep my number on prepaid. I was told Lebo and Adelane that i must call them back on the 20th to have it cancelled. It is my understanding that I can request the cancellation a month ...
On 9 August, I have upgraded my MTN account. I have upgraded to the Samsumg Tab 2. Today, 2 months later, still no funds taken from my account after several messages to Neo to find out what's happening. I also did not receive the Qhubeka cycling kit that was advertised when I upgraded. I have been ...
I do not understand these cellphone providers, how do you send someone to the attorneys without even sending them any letters of demands. Apparently I am owing MTN R2078.99 on a contract that I had cancelled and no one even the consultant who helped me told me am currently owning R316.36. How did ...