Ive been a MTN subscriber at least 10 years, and mostly been happy (except when I got seriously ripped off by roaming charges by their own company in Nigeria, but I didnt press the issue at the time). Now, early last week I tried to register for MTN active on the website, but failed. MTN simply ...
I am not sure how your MTN insurance call centre work, however I have tried to get through twice to your call centre to log a claim and I have been kept on hold, without the calls being answered, in excess of 20 mins! I come from a call centre background, so surely your call centre agents have to ...
I use to be able to log into my account on the internet via the MTN Active pages. A little while ago MTN upgraded the site and needless to say one couldn't log into your account anymore. Trying all options available it kept saying either my account was locked or disabled. I forwarded a ...
I am highly frustrated with MTN - I joined MTN in August of this year, thinking that MTN can provide me with good service. I get an sms that an amount will be deducted from my account on the 1st October. I check my account to see if the monies have been deducted. Nothing. I return back to SA & ...
I have a contract with MTN that expired in April 2013. On the 10th of August i decided to migrate this contract to a lower package as we are not using this contract to its full extend. This contract effective date was 11 Aug 2013. MTN's billing date is on the 11th of each month. MTN billed me for ...
Please clarify my other question. If it only cost R149 for 1GIG of data, how can MTN charge me R 917.02 for using 614.246 MB? ...