I was helped with a macbook contract by Juanita on Thursday 3rd october, no response was received as promised with regards to me knowing if I was approved and when the stock will be available. After four days I was referred to chad, who said we could discuss packages via email, nothing was ...
Well I am still sitting with a phone that's a few months old and does not work properly. I would just like my phone fixed or replaced as per the warranty of the phone. It would be nice to receive a phone call instead of a generic response that you just enter the department that is at fault. If you ...
Good Day, I cancelled both my lines with MTN on the 26th of August 2013. The retention department advised that my line will be ported to pre-paid on the 27th of September 2013. However, I received a statement for both my lines on the 21st of September 2013 for September, and also the ...
I have contacted you guys numerous times to try and sort out the fact that you are over charging me every month by R100.00. I upgraded my account through corporate section. My package was converted to top up R200 including bis. The total cost should be R258 p/m. however you are giving me the ...
I have recently migrated my MTN contract to prepaid. Two years ago I was advised that this would be the correct contract. I had accrued R2330 worth of airtime during this period. I had given my 30 days notice as requested. I have even stayed a month or two past the 24 month contact period to use ...
This is my second post about my slow internet, MTN contacted me 3 days after my last post and I then received a E-mail telling me that my query has been logged... Well it has been another week of 5Kb/s internet and no coverage, but the coverage is not even the worst part because I have a 5 meter ...