AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Faulty Blackberry 9720 | #324795

Mtn
Faulty Blackberry 9720

Hello Peter
MTN Boulevard centre Vanderbijlpark I renewed my contract with MNT on 13 December 2013 the phone was
faulty. MNT took in my phone on 11-01-2014 to have it repaired or will give me new device, they said that I would have my phone within 7 days It is now 20 days and I have not received my device, I did contact customer care 0839000349 they are ignoring all my e-mails and communication The service is appalling!!! I feel that I should receive a new device since the one given to me was faulty BB 9720 MTN must treat customers with more respect and service if they want to grow and protect their brand

Date:

Company: Mtn

Country: South Africa   City: MNT Boulevard centre Van

Category: Telecommunications

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