MTN has been taking debit orders out of my account for the last 6 months due to an administration error on their part and certainly without my permission. I do not have a contract with MTN and due to this administration error, the debits have continued. I received a reference number for this ...
On 11 Nov 2013 I applied for a new contract that was approved immediately and was issued with a new phone. A sim swap was required as the new phone use a micro sim. I was told the sim swap will be done within 2 - 24 hrs. It is now five days (120 Hours) later and the sim swap has not been completed ...
In August I went for a phone upgrade at the MTN Store in Campus Square. Intially i was on a MTN TopUp 100 contract plan and I wanted to upgrade to a MTN TopUp 200 contract plan which Franchelle agreed and through the paper with me. A week passed and i wanted to loaded airtime for Data Bundles it ...
This was early this month, I wonder why they even bothered cause nothing will happen... Hello NeedHelp, Thank you for bringing this to our attention. We invest in the training and development of our people in order for them to deliver good customer services. It is rather disappointing that you had ...
In Jan/Feb this year my fianc? Jasen Greening went into Meyerton MTN and asked when the contract would expire for 2 HTC handsets that were purchased some time ago. He was told that it would expire at the end of June 2013. As he is based on a petroleum plant and cannot receive or make calls during ...
Good day After almost after 8 weeks that the mtn repair centre had my phone I had to go out and buy a new phone from game in order for my wife to have contact with the outside world this level off service is not acceptable if I had to give this level to my clients I would have been without a job I ...