I had two contract phones with MTN. In September I requested to upgrade only one of them to a modem which I was going to pay R99.00 monthly. The upgrade was declined. I requested to migrate both my contracts to prepaid. However MTN without my concern upgraded Both my contracts on the 28th ...
MTN advertises that Apple iPad4 64GB units are available on data contracts untill October 31 2013. Yet, not one of three stores in the Western Cape have been able to facilitate an upgrade for me. The last, and only helpful store, have now gotten back to me confirming that MTN has no stock ...
I am trying to call MTN insurance as my handheld device has been renewed and therefore I have to change serial numbers for the insurance I have with MTN. Tried calling 3 times now and stay on hold for 15mins waiting for an operator (please note, up until now I have not spoken to a human being) ...
Problem 1: I upgraded my contract and was due to be credited a pro rata data bundle which never arrived. During that time I loaded my own bundles for usage (At a higher cost). I was not even notified that there was a problem until I called 808 for assistance. I was told that this will be credited ...
My contract is due for an upgrade, went onto the MTN website to pre-register for the iPhone 5s, as noted this service is available online, however it's obviously not working as made several attempts yesterday and today with no success!!! I then resorted to contacting the 'CALL CENTRE'...to my ...
Good Day We the residants of Ester Park have trouble connecting to the MTN network. Kindly assist with boosters in this area. we love the network but cannot use our smart phone as soon as we arrive home ...