On 1 September 2013 I upgraded my contract this included data for use on my phone this was not added on as well as loyalty data that I loaded afterwards and now I am being charged more than triple what I normally pay and after reporting to the helpline 3 times I have had no feedback ...
Recently, MTN advertised their spring specials, my wife and I decided to get the Samsung Gallaxy S3 and Note 2. It is advertised in their booklet but nobody has stock of either phone. A lady from eastgate mall MTN said that they stopped receiving note 2's 3 months ago. I understand these are the ...
MTN did not provide DATA &/or SMS as per packages for months and we keep on complaining to get sorted! THIS CAUSE MY AIRTIME TO BE SPENT AND IN THE END I NEED TO BUY DATA AFTER PAYING FOR A SERVICE. First happened with our package MTN 200 Top up where MTN did not credit the DATA & SMS for ...
I have tweeted a complaint against MTN with regards to the airtime that keeeps vanishing. I was not happy with the response and phoned 173. No luck there, I selected the option to speak to a consultant/agent and I got a pre record that states that all agents are busy and hung up! how can I get an ...
I had upgraded my other MSISDN (0718915728), I think in June 2013, from a 200 TopUp to a 350 TopUp. All was well until a few days ago I received my voice subscription bundle - to my astonishment, I got only R100 airtime. To me this constitutes a unilateral downgrade and a breach of my contract with ...
I've been having a problem with the cellphone i'm using. I took a contract with MTN last year in November and i took my phone for a repair as it has a network problem. They return it but with the same problem because when i try to make call it will complain about not being registered on the ...