Good day, I phones the MTN call centre about two months ago complaining about the fact that we have little to no cell reception, they directed my call where a lady helped us and told us that Lucky would get back to us in 14 working days. More than two months has passed now and I still don't have ...
I called the call centre to ask if its possible for the cell provider to transfer the airtime which i loaded to a number that i don't use anymore the consultant was so rude she treated me like am stupid and her tone of voice was very rude, she told me that since i have loaded the airtime purposely ...
I've been struggling to use my full blackberry internet services for the past year now. I have been calling mtn call centre and have been told different things by different agents. I cannot download anything. It gives me an error everytime and my network is very slow. I'm on contract and I'm ...
I took out two new contracts with mtn end of last month, leaving me with four big contracts with mtn. A week later my devices were barred as I supposedly had spent in excess of R2700 on data. I've had contracts with mtn for over a decade and never had this happen. I am aware of how billing is done ...
I had an upgrade, and refer to the September 2013 Catalogue for the 9720 (for anytime 100) R189pm. I am now paying R230. I logged a complaint on Saturday 02/11/2013 at Mtn Promenade, and was told that I could expect a call on the Monday. To date, no one got back to me. The lady assisting me said ...
Hi So recently I upgraded my phone to the samsung note 3 Which is an expensive phone!! On the 06/10/2013 and when I took out my contract on that date I had yet to be paid so the lady. Told me that the time scales to take out insurance is 14 days after that I cannot. So I took it like I'll just ...