The only response it get from MTN is via Hellopeter. Service is pathetic. Veronica REQ:2851152 Poor 3g reception network ref 0058097 [#7050947]. Who can one escalate to as nobody seems to care. you must just keep on paying for something that does not work as it is supposed to. ...
I was on the 2Gb data contract and went for an upgrade to the 3Gb promo. Two days later, I cancelled the upgrade and have documentation of proof of cancellation. I got my invoice yesterday and shows that I'm on the 3Gb promo, which means it hasn't been cancelled and I'm charged for that?! ...
I am a customer of MTN for over 13 years and I have yet not received the level of service I pay for. I called the customer service line on 2 November 2013 and a Gentleman by the name of Thabang answered. He was very helpful. The problem I had though was that when I requested to have my credit limit ...
Refer to response received from MTN after my second complaint. Apologies for the delayed response, with regards to your query the migration to top up was done on the 16-10-2013 and the bill cycle on your account is on the 7th of each month. On the 13-03-2013 reference:97966418 there was an enquiry ...
MTN advertised specials on Iphones. i have tried purchasing, however all attempts were unsuccessful. i also left a request with my details for MTN to contact me on 2 occasions and i am still waiting. i promised my daughter this phone after seeing the advert. it now just seems like a hoax as MTN say ...
I called MTN in the hope that i could upgrade now and not wait until 2 Jan 2014. My Blackberry 9900 handset is rubbish has been in for repairs and there is always something wrong with it! Work in an industry where I need to be contactable 24/7 as I am always on call. I wanted to try and upgrade to ...