Once again my cell phone service has been suspended for no apparent reason. An amount of R140.98 was paid on 1 Nov 2013, I cannot see any reason for discontinuing my service. I did not receive any reminder that my account is overdue which in any case cannot be the case as I have paid my account on ...
I logged a complain via Hello [URL Removed] and Mantoa told me i"it has been logged and sum1 will get back to me" I still have not heard from MTN. I have phoned on numerous times, speaking to Lebogang Mongatane, Sharieka Dickenson, Lucky Matsemela and Bongani without great joy. I have ...
A few months a go my wife tried for about the 5th time to get her contract that's in her dad's name moved to her. After promising us they would do the necessary, guess what? It still is not ing done. Then I call to follow up - I will call you back, they say. Guess what, no call... Tried calling ...
I have spent two days at this Branch for an upgrade seeing as their retentions department came back to me with a nice offer as to why I should stay onboard, however the first day I go for assistance I get assisted by this lady who is very good at what she does but slow when explaining and doing ...
MTN STORES INCOMPETENT STAFF DOESN'T DO FOLLOW UPS, HELLO MY SIM CARD FOR WHICH IM GOING TO BE BILLED ON THE END OF THE MONTH IS NOT ACTIVATED, THE STAFF MEMBER BY THE NAME OF ANTONIQUE SAID SHE WILL GIVE ME CALL BACK WEDNESDAY UP AND TILL TODAY NO CALL SIM CARD IS STILL UNATTENDED TO??? ...
So not only has the Waterfront Service Centre messed up the paperwork. (the phone was sent back to the store), the replacement center also messed up the details. (the phone was sent back to the store a second time). Then MTN direct confuses the contracts and tells me it's not their department and ...