Had the pleasure to interact with the most helpful, knowledgeable and friendly call centre consultant in upgrading my contract, the service was of such a great quality, I took another contract as well. Mr. Silas Rapoli is a MTN star. Great customer service from a great company. SILAS YOU ROCK ...
I logged a call regarding an insurance claim, of which the incident happened in Aug and m only getting feedback now in Nov.thanks to HELLO PETER?? The insurance claim was approved now the night mare starts i insured a Samsung galaxy s3, iv been to about 6 mtn stores and am being told that the phone ...
I'm with MTN. My 24-month contract expired in April this year. I'm not interested in upgrading my phone or entering into another 2 year contract. I'm quite happy with the contract continuing on a month to month basis. I'm very much aware that I can "save" money by getting cheaper airtime ...
I am to pay R449. as agreed on the contract. MTN takes R608 and i only had R460 which was kept there especially for them, so the debit order comes back unpaid of which the still took access money from that amount as only R300 was left. they then send me sms's saying i owe them R620 and then CUT OFF ...
So this woman Slindile Mdubo is a manager who talks nonsense, misleads and never stays true to her word. I have been dealing with this for the past seven months and to date has given me nothing but bull dust stories!!! Never does a follow up, never gets back to me. Now MTN, may i ask where in this ...
My Query is my cellphone account of End July (083 785 7227) which was a couple of thousand rand. The simcard is not in use and is stored in a safe, (sim no: 2203994522 ; C 6601 W13.1) no calls was made on this sim card and acc to MTN the huge amount was due to international calls made from my sim. ...