I had dropped my iPhone 5 and went into MTN to claim from the insurance that I had been paying for, for nearly 3 years. When I went in they didn't know if I was insured with them, which according to my bills I was paying every month. Apparently when I upgraded my phone and contract, they didn't ...
13/11/2013 Email send to [Email Removed] - My account ranges average I woould say R700. THis months account is R2900! I queries the account as it is above normal and I never use that at all. 14/11/2013 - another email send - read but no response 26/11/2013 - Another email send - read but no ...
I never had any bad service from MTN. I feel indeverent for posting this complaint. Hopefully someone phones me, and we can turn this frown to a smile. All I want is to cancel/settle my contract, and pay the settlement amount. I phoned 808 from my cell: -Spoke to Shonese, was transferred, spent 15 ...
We recently changesd two of our Contracts from Vodacom to MTN. We complained about the service @ Vodacom but problems was mostly about responses to queries and not about bills that are amounting to thousands of rands. Surely if you take out a contract that gives you a specific amount of airtime and ...
I lost my phone on Friday I reported got IR number on Monday then I sent an e-mail to Ntombizodwa Moshanyana. she was not in the office on Tuesday morning she replied and she proceeded my claim then e-mailed me my approved claim form. I didn't believe it as I thought it would take weeks as my ...
My mtn account has been barred. while on hold for more information I was told this is a massive issue they are having today. apparently I have exceeded my credit limit. so because mtn decided to have a credit limit of R1200 by default, and never notify you of it, and they bill you for 2 months and ...