I am getting an annoying number of robocalls that just leave messages on my voicemail without my concent, obviously. MTN says that is not possible, yet, it happens. The agent insists that this is out of MTN's hands, yet the facility was created by them!!! ...
I fell into arrears and started paying my account @ R350 per month since last year end May. I know I was in arrears, but when my contract was expiring at end Oct 2012, I wanted to make sure that the contract was at least cancelled so that I would not at least be charged every month extra. So ...
On the 26/03/2013 my boyfriend had taken a nokia lumia 620 on contract as a present for my birthday. On the 19/10/13 my phone was booked in at cresta store as the phone wasn't switching on. I asked the lady that helped me how long it would take. She said 7-10 working days but because the store was ...
On the 18th November I upgraded my MTN contract through MTN Direct and requested Iphone 5S, they delivered the phone with the incorrect SIM card, the next day I called MTN Direct, they promised for 2 days to call me back, on day 3 I was informed I could only speak to the the sales lady called who ...
On Monday at 12:30 I went to MTN direct in Boulders Midrand to apply for 2 contract phones. I was assisted by Brenner, told him I wanted to iphone 5c (a pink and a blue one). I specifically mentioned the colours and asked if he had stock, he told me that they did have stock. Tuesday at 11:08 I ...
This matter has been back and forth with Mtn, contract taken out in April 2013, phone started having problems in August, was then taken to Morningside. Consultant documented that my phone need software upgrade. phone will be sent to technicians instructed to remove sim &memory card. phone is ...