AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - No international roving service | #279929

Mtn
No international roving service

I arranged with Zuki for Intrnational Roving for my mobile on holiday in Europe. I was told it had been done, and have the letter from supplier to prove same. Upon arrival... no service!! To make matters a whole lot worse, I had a biking accident 8 hours after my arrival and broke my knee, requiring immediate reconstructive surgery..Try and arrange hospitals etc without a 'phone!! on arrival back in SA, I emailed Zuki at MTN, several times, asking for some explanation... To date still nothing!! I have been a loyal contract customer, for some18 years and find this service totally pathetic... certainly not deserving of any loyalty or even patronage. It!!!

Date:

Company: Mtn

Country: South Africa   City: East london

Category: Telecommunications

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