I have been trying to upgrade my dataline for 6 weeks now. Dealing with MNT direct firstly who are totally useless and never reply. So i went to the Gateway store who had stock of the Sony Vaio that i wanted. Sat there for an hour doing the paper work, only to be told the upgrade cannot not be done ...
I have been trying since renewing my contract to cancel my cellphone insurance. I was told by the consultant at the Paddocks in Milnerton Cape Town that the insurance can only be cancelled via phone. I have been put on hold a total for approximately 4 hours already from all the different times I ...
In February I ordered a Q10 for me and a Samsung Pocket Plus for my husband. In May I started performing for my phones. I finally received a Samsung and a Nokia 303 due to various issues at the branch and many emails. It took nearly three hours for me to get my phones but I got them. The Nokia was ...
I have 3 Contracts with MTN, and now I will have to closes all of them. I have no 3G coverage at Home although the Coverage Map says I do. I either have No Service or Edge. Mtn promised to install a device to boost the signal in 10 working days but they have not and are still making excuses of no ...
It has been Five weeks trying to find out if my sell phone is ensured. Attempt 1-In King Williams Town MTN they said their system is offline and could not assist me. Attempt 2-At Mdantsane Mtn they said I must phone 808 for assistance where they could not help me I must go to East London Hemingways ...
I accidentally did a wrong EFT. I paid MTN R800 as opposed to MNET. I do not have a MTN number. I contacted my bank who referred me to MTN for the refund. I have send many mails and I have received many ref numbers. I have however not received assistance or my money back. Please may I have my R800 ...