Complaint / review / scam report
No care when help is needed

Today I called MtN customer care on 808 to inquire if they can help me out with an early upgrade. I explained to Thulani that my phone is a pivotal part of my business and that it has been giving me troubles since it was replaced. I don't want to claim through insurance due to the high excess but I need a phone that can do email and other smart services. I was blatantly told that I there is no option until May 2014.

I cannot continue like this . I have been a customer of MTN since before 2000

Offender: Mtn

Country: South Africa   Region: All Country   City: Head office

Category: Telecommunications


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