Last time my complaint was about MTN making an upgrade offer that they never honoured. They responded irrelevantly, but never came back with a resolution. Now, after all these years, without them providing new services, I all of a sudden have a PROMO SERVICE FEE of more than a R100 added to my ...
My sim swop is still not activated ive been sent from pillar to post the sim card is still not active my number is 0733913622 new sim number 2326420927 account number used to activate A4113062. I cant even use my phone its 24 hours from the estimated time of activation of sim card ive called call ...
Hi, I ve received a new phone from 24hrmobility after my phone was in September. On 01/12/2013 it had a sim swop at the Vangate Mall branch and was told that the phone would be working within 48hrs. On 08/12/2013, I return to the store because wasn't working. A new simcard was fitted. Todate the ...
Hello I made a purchase of body glove cover of s4 as a present to my husband and it was advertised as R249.00 while at the till rung as R299.00, the cashier by the name of Zanele Masilela told me MTN don't give discount on the advertised price which I saw as a customer of SA where we have consumer ...
Hi. I took a contract with mtn for R349/300mb standard charge and my bill comes as R486 including other basic telephone standard charge... so i sent a query with ref #7215574 inquiring bout this. I even pasted the original internet application screen shot in comparison with theirs and i did not get ...
My dad took a top up contract which included a new phone for me in 2011 around August the contract ended this year 2013 around the same month but he is still billed as if he got a new phone. He has tried to cancel the contract but was send from pillar to post. We are both disappointed in MTN. We no ...