Dear Peter In the begining of the year I upgraded to a S3 cell phone and had insurance on the phone. My phone was from me only to find that MTN did not send through my updated phone details to the insurance company. They then reject the claim stating they dont know about my phone. It has been over ...
I just got charged R2 per excess MB by Mtn, using 400mb above the 2gig I contracted for costs me R900. Other networks offer excess mb at R0.15 not R2!!! This is highway and MTN won't see a cent from me again. Don't let them catch you!!! ...
Nokia 210 comes in 5 colours but I dont have a choice of colours when upgrading my contract with MTN... Why is that? If I were to purchase the handset, then suddenly colours are available. Its horrible to be with a service provider who cannot offer their customer " Choice " Upgrading ...
I waited 4 hours to collect a approved handset. Then I was assured all was working as it was a present for my daughter. Guess what a message on christmas day that the phone was not working because it was not rica. Phone call centre no sir 24h it will be working. Guess what not working call call ...
I would like to compliment MTN for the superb service I have had since the inception of my account. I came to MTN early on a weekend and even though the shop was crowded and the lines long, the people behind the counter was behaving professionally and with an 'even' posture, ensuring that the ...
All MTN literature and website says to report a phone you need to dial 808, however there is no option to report a phone on the voice prompts and no operators are answering. Who is going to pay for any charges on this phone?? ...