Hi, I was normally happy with the service at MTN until i actually had a query. My wife recently upgraded her contract and she had went from a black berry to a samsung (0834017703). I went to the MTN store in clear water mall where i upgraded they told me the billing was right and all was done well. ...
I paid an outstanding amount on a MTN account on 24/12/13 - REF: 0832570963. Yet my line has still not been activated. Normally it takes 24 hours as i understand but this is ridiculous. Secondly this could have been avoided if the consultant that set up the contract was competent in his job and set ...
My blackberry 9790 was handed in at above mentioned mtn shop due to a fault. the handset did not charge properly and would just shut down even if it had just been charged. i was contacted to fetch the phone and was informed that the handset was replaced but that i had to replace the battery myself ...
After roaming in Mozambique for a week (15-22 December 2013) I received an SMS the day after returning home stating that I reached my credit limit of R6000 - when i phoned immediately the account was at R13000 and on the 25th I received another SMS that the account stands at R21000. Why do i have a ...
I had a contract with MTN for 4yrs in total, I decided not to renew the contract this year as I'm unemployed, I had 2 numbers 0718728869 and 0718728870, to my surprise the number 0718728870 was recylcled, I have that number on my CVs too. I need my number back. MTN says the number is registered in ...
I had taken out an additional contract with MTN.I received the phone by courier service. I did not like the phone as the data and airtime package was not worth it. I returned the phone about 2months ago they have still not cancelled the contract. I am still getting billing statements saying howmuch ...