I recently collected my brand new top-up contract phone from MTN in Killarney, having switched from prepaid to contract. The phone underwent a sim-swap which only took place on Monday 23 December. When the handset started to work, everything was in order except my ability to make and receive calls, ...
I made an app to get a contract with mtn for the new iphone5c they said it will take 1 day to get feedback from them to come and collect the phone. There was no response so i tried to phone the store after trying for an hour they only answered the phone they told me to bring my por back in again ...
I've got a contract with mtn, when I was on bussines in Cape Town my phone gave some trouble, I gave it in at the above mentioned mtn. they replaced my old phone with a "new" phone. back at home that phone started giving me trouble, I couldn't receive or make any calls nor could I sms or ...
I recently purchased a 'fast' plug in modem from MTN. I was dismayed by the lack of instructions in the box, but I plugged in and followed the instructions. When it wouldn't work I contacted mtn via facebook for help. They asked for the problem, so I told them. Then they said to email them. No ...
This is the second complaint I am logging against MTN. They messed up my account about 10 weeks ago, and despite 6 requests raised by me, as well as 2 official billing disputes, they still have not supplied me with any feedback, nor with the itemised bill I have been requesting. In my eyes, this is ...
This will be the third time I'm taking my phone in for the same issue now the phone wont charge its my time my petrol i use to take my phone in for the 3rd time in less then 4 months for the same issue when you repair phones do u give back broken handsets come on I'm so disappointed ...