I went into branch at phoenix to upgrade my contract. This was done i got the phone and on the 27th i expected to get the R200 airtime as well as 200 sms. And 200mb with an additional 150mb. I still have not received this. I received the airtime and sms of my old package. I've contacted Razia at ...
Good day I just would like to thank the MTN group and MTN beaufort west, western cape store for helping me acquiring my new phone before Christmas it brought a big joy to my Christmas day thank you all for your effort ...
The eagerly anticipated dreadful time has arrived, Upgrade Time at Mtn. So as to avoid the long queues, a quick perusal on their website to get a suitable product and contract revealed that we could have a contracts for 6, 12, 18 and 24 months. Great! I would definitely consider a shorter contract ...
My story begins back in Sep 26, 2013 when I visited the MTN Active website, where MTN were "kindly" preparing my account of R3589.28. This was unusual as the very same MTN had disconnected my cellphone account when my limit of R3000 was achieved by Aug 31, 2013. Since highlighting this ...
Have discovered over late that the USSD function *162# does not work in ginving balance information making balance retrieval not possible and the purchase of the Anytime contract dangerous as MTN does not allow limits to be set. Please advise as to what is to be done or where and how to manage ...
I would like to express how disgusted and appalled I am with regards to the service received from your store on the 1st December. As I customer I didn't expect this kind of service from such reputable brand. I came to the store to report a problem that I experienced with 3 days of having the phone ...