I have been a loyal customer of MTN for years, I have 4contracts of which 2is due for upgrade in January. I went to MTN on the 29/12/2013 to upgrade and was told to come back on the 01/01/2014 like really as if the store is going to be open. Previously it was done if the upgrade is due in a few ...
I am shocked at the response I received from Veronica who was so rude to me on the telephone. I cannot pay on the 13 July 2013 for a month in advance when the contract was only 10 days old. I expected my service provider to credit my account as I was told would be done in-store as contract was only ...
I cancelled my husbands cell contract in august 2013 - I am still being billed for this. I took out another contract which was supposed to cost 448.00 per month. i have been billed 643.99 and 539.00 and 467.37 for the past 3 months. I have called mtn numerous times to try and resolve this. i have ...
I bought a car charger @ a MTN in HOUTBAAI! The next day we saw that the charger is not working and we went to MtN Kuils River to exchange it! The People at Kuils River were very help full but they did not have stock (Hout baai was out of stock to). We went home (George) and went to the Garden ...
After attempting to upgrade my contract via the Mtn website and failing, I contacted the 808 number on the 18th of December 2013. I upgraded my contract with them and took delivery of the phone from the courier 3 days later. Unfortunately, the SIM Card provided was the incorrect size for the phone. ...
Good day. I'm due to upgarde my contracts, but none of Mtn stores in Pretoria has the Iphone 5s in stock and has been so for weeks on end. When I went to Vodacom yesterday they had all the colours in stock. Please assist. ...