MTN wanted to take legal steps to recover an outstanding amount for which arrangements had already been made (per official e-mail to me) and of which two thirds had already been paid. The first time I tried to query this I held on for over 30 minutes and never spoke to an operator. Now when I ...
I have tried everything possible to give 30 days notice of cancellation of my 2g per month mtn contract without any success. I tried to phone for 3 days 173 and 808 ref 107813570 ref 107908305 I went to mtn shop in hoedspruit spoke to rooi I email mtn Nothing I have tried to work. Can you please ...
I upgrade my handset in August 12, after 2 weeks the phone (Nokia Lumia 620) go on and off the whole time. I took it to MTN Brits. They send it in for repairs after 6 weeks I get the phone back... It does the same thing go's on and off, I phone head office they told me to take it back to MTN BRITS. ...
Today I went to MTN store in menlyn mall to do a sim swap. I got there and I was given a number to sit and wait to be called. I waited 30 minutes and I asked one of the attendants why are we waiting for too long and her response was "I have people who have waited to an hour". After 45 ...
I recently opened a new contract at the end of November with MTN for an iPhone 5 on Anytime 100. The contract stated, that at a cost of R329 a month, I would receive 300 MB data, R100 airtime and 25 SMSs each month. Last month my bill was just over R990 for the month as data was not added to my ...
My Data contract with MTN had expired end of September 2013 but only cancelled the contract in November 2013. I gave Mtn a notice that i will be cancelling the contract at the end of the month but still needed to use up all the free bundles. Then the following month I get a ridiculous bill that I ...