Just more than two years ago I started paying a contract, but the sim was never activated despite me trying to do so several times. For two years they deducted my money and then called me to renew. The consultant promised me that I would get my two years airtime back if I renewed and he would ...
Yet again the pitiful customer service that mtn inflicts on customers still no confirmation of cancellation of contracts??? Now mtn only emails me the statement and not the tax invoice WHAT IS THE PROBLEM - TERMINAL STUPIDITY AND ARROGANCE ON THE PART OF MTN? WHEN WILL THE MTN M, ANAGEMENT WAKE UP ...
I'm a first time contract customer with MTN and not very happy with the service, I took out a contract in July 2013 with MTN and have had endless problems with them, firstly I wanted a top up r200 contract which they put me on a top up r100 then I got a call from MTN a week later saying I was on a ...
THIS IS THE THIRD TIME IM COMPLAINING ABOUT THE SAME ISSUE AND THE UMPTEENTH TIME COMPLAINING ABOUT MTN. THEY HAVE ONCE AGAIN NOT ALLOCATED DATA BUNDLES TO MY CONTRACTS AND TO MAKE MATTERS WORSE I HAVE NOW RECEIVED AN SMS THAT THE DATA BUNDLE HAS BEEN CANCELLED??? I HAVE COMPLAINED TO MTN, AND ...
Having recently upgraded my contract using the 'Yello Deals' leaflet in December, I am quite irritated and frustrated by the deception of MTN. Per the leaflet, the package clearly indicated 500 megs data bundle on the MTN 200 package with the Iphone 5S. Nowhere on the leaflet or during the upgrade ...
I submitted a claim via e-mail on the 17th December 2013 and subsequently submitted the same claim via fax. I received an SMS on the 20 December 2013 to say the claim had been received (Reference 7486275). I have not heard anything further from MTN SP Insurance and have sat on hold for over 3 ...