I took out my blackberry on contract in September 2012 together with in store insurance on the device. After I encountered some water damage on the phone and I tried to claim from insurance only to find out that the insurance application was never activated on MTN's system and nobody followed up on ...
I recently took out a contract with MTN, via MTN Direct. Concluding the contract was no trouble needless to say - credit checks and so on were speedily done and the papers signed and sealed. The phone took a little while to arrive, which was slightly irritating, but understandable given that the ...
In October 2013 I went to the USA for business and took my Mtn phone with me. I have always done it and never had a problem. After 2 days I got an sms from Mtn that my bill is over R16 000, 00 already and I stopped using the phone immediately. I went and bought a AT&T simcard, installed it in ...
I have been posting for a while to MTN and have got little to no response at all via phone, twitter and facebook. I hate the fact I have to be rude and bitter about this currently as I have lost my cool, I am paying for a service and have been without a phone for over a month now and during the ...
I have been struggling to do a sim swap for the last 2 weeks. Can't use my new phone without a micro sim. Anyways tried the sim swap process 3 times now. Each time wasting a considerable amount of my time going into the shop or on the phone. You can expect a 40 minute waiting time from MTN before ...
Contract expired End of September 2013. Contacted MTN call centre to cancel Ref: 103226186, a calendar month in advance. Last date of payment end of October 2013 - Monthly 2gb Data Contract - R 809.40 for a R 399.00 / month. They did not debit my account for August / September 2013, as per Lerato ...