A bolt on 500m data bundle billed for, but the benefit not applied from April to January. All data used was either deducted from contract value or billed over and above the contract fee. Numerous complaint calls were ignored, so account payment was terminated. At this time, over R5000 worth of data ...
I have had no success in applying for the Nokia Lumia 920 at the Durban, Westville, Westwood branch. They have ALL my necessary details, signed papers and autopages go ahead, and even the phone in stock waiting for my collection. Every time I contact them I get some excuse or false promise. They ...
It has been over a month and no one from MTN has made contact with me regarding my grievance. Ref # : 1558217 and 1579468. Could I have a contact name and number of one person who will deal with my query from beginning to end? ...
I submitted my phone to be repaired on the 2/1/2013. Service level agreement 2/3 working days. 7th I followed up as got on response and was told by the repair centre no job card was created. Went back to MTN to collect phone as I was told phone was sent back MNT on the 7th already and was recieved ...
After posting a complaint on hellopeter, the company responded to say someone will be in touch. I am still waiting for them more than 5 days now ...
I sent my unit in on the 8th of January 2013 due to a speaker malfunction (this is the second time this issue occurs on the unit). Requested it as urgent as I'm flying out of the country. I was advised by 0839000564 (the number on their service repair form) that the unit was ready for collection on ...