I originally had a problem with my Voice Mail not working. After 2 calls to the Mtn call Center they advised me that if I was not needing my Dual SIM I should cancel the secondary number. After having to log 2 technical calls it eventually got cancelled. I left for the UK on the 13th Jan and while ...
So one week later and still passing the buck. Autopage (my service provider) that have been paid keep stating that airtime from customers is a MTN policy. MTN says they want to improve cutomer service to me. Please let me know who is lying and and if I could expect this matter to be resolved in ...
I'm overdue for an upgrade so i decided to shop around and see what's available. My account is currently with MTN Direct and they have a blackberry deal that I was interested in. I found the same contract on MTN much cheaper at NashuaMobile & Autopage so I was instructed to call their 808 ...
Two modems were ordered on contract but the one could only be given due to MTN being out of stock.the branch manager has tried to email all the branches to request another modem but to no avail. He did also contact his manager to request a similar modem but his manager refused to give the modem. I ...
I have been into mtn service centre north rand road five times in the last month and every time they just replace the phone with a refebished phone, two three days later there is a problem with the phone, I am at my end now I don't now what more to do accept go to the cpa because I am not winning. ...
I have renewed my MTN contract last year at Brooklyn. At the time of renewal I filled in all the documents with the banking details. The consultant never bothered to update my details, all he did was to issue a new phone. Since then I had to go to the store and stand in the que to pay my account. ...