I have been a contract holder for more than 20 years with the same number and details. I have been upgrading my handset on a regular basis with absolutely no problems until this year. I am told that the computer system requires my passport number despite the fact that 1. Mine expired in 2007 and 2. ...
Hi Misleading response. 75mb not provisioned in Jan. I don;t want credit I want 75mb x5mnths loaded I wrote.. I upgraded my contract in Jul to a Sumsang S3 which was on TopUp 200, 75mg p/m From Aug I've been, calling & logging queries on MTN Active but this hasn't been corrected Every time I ...
I wrote a complaint on 25th December 2012, with regards to my airtime being taken of round about R112. I bought a 24 hour data bundle with my loyalty points, got the confirmation sms and started using it. My airtime was taken, my loyalty points were deducted for the bundle and I could not make use ...
I took out a 2 year contract from MTN and purchased a Samsung Galaxy S III, after I decided to leave Vodacom after /- 12yrs. When I received the phone, I had problems to charge the phone. The phone was exchanged and I received a new one. The new phone also gave problems to charge after a month or ...
I had taken my phone in for repairs. i have had my blackberry 9810 for about a year now and in this year it had been replaced thrice already. This was the third one that had been sent back which i thought was completely rediculous and i had requested for a different model because i was just fed up ...
AccountNo. AO775747 NATURE OF COMPLAINT - INCORRECT BILLING. On the 22 September 2011 we queried the origination of a charge of R552.72 plus Vat described as "Content Charge" on their invoice VE232754406 dated 07/09/11. Receipt thereof was acknowledged on the same date under reference ...