I took a 24 month data contract with Mtn in November 2010 on number 071 891 5811. In October 2012, notified Mtn of my intention to have the contract cancelled at the end of the term. I was then informed that I can only cancel on the 22 November 2012 when the contract is ending (which I did). A lady ...
I renewed my cell phone contract in dec 2012 with the local Mtn outlet in newcastle. I took out the new NOKIA lumia 920.AFter 4 weeks, to the date, it goes faulty. The earpiece crackled. So i took it in for repairs and was promised it would take about 4 weeks to be repaired. It took about 2-3 ...
I went to MTN The Glen (20/01/2013) to do an early upgrade which i qualify for (original contract expires in May 2013). So i selected the phone i wanted and the package i wanted and everything was processed and the invoice issued. Only for the lady helping to realise there's a charge of R1000 i am ...
After a very generic and impersonal response to a billing query which itself was poorly worded thanks to the branch at which I raised it. There has been no follow up to my reply asking for clarity. I have asked for information 3 times now and have received no response in over 5 weeks. The query has ...
My name is MRS KHAN after spending more than 1 hour in MTN tongaat we realise what a waste of our good time it was. Spoke to consultants an even called 808 an went so far as to call retentions... My point is why advertise for something u don't have??? That is utter nonsense... Now my husband is ...
I have been pushed from pillar to post & await a call for 4 months. this is disgusting ...