My dad, a heart patient and a pensioner contacted the 112 line, on his prepaid phone 071 002 4908 to enlist emergency services for my epileptic brother, who required urgent medical help. The operator on the line was very rude to him and informed him that he should not contact that number as she ...
MTN TOPPED UP MY R100 AIRTIME.MADE A CALL THE NEXT DAY FOR 1:42 MINUTE.NEXT DAY TRIED TO CHECK MY BALANCE TO SEE ONLY ITS R0.00.I THEN PHONE MTN AND THEY TELL ME THAT I SUBCRIBED A RUNNING R7 WITH OPERA TELECOM.I ASK THEM WHO THEY ARE THEY TELL ME THEY WILL SEND ME AN SMS TO SHOW THAT THEY HAVE ...
Why must a customer make a big fuss before you do anything? I am still waiting for you to "revert with feedback" and contact me with an "action plan", as you ao eloquently put it. Last five references: 92544084 93726208 94240289 1657028 1657610 Complaint summary: Being ...
I have had a contract with MTN for close to 5 years now and a few weeks ago I took my Cellphone (SonyEricsson Xperia X10) in for repairs as it would not switch on anymore. As I was within the last few months of the two years of my warranty cover, I didn't expect for there to be any problems getting ...
Logged an email query (re Insurance for a phone) /- 5 days ago: still no response! Tried to "modify" billing of statements... can't! Some message of "System under going upgrade, maintenance..." blah blah blah... Rather be honest and just say : "DUE TO TOTAL INCOMPETENCE OF ...
This message was e-mailed to [Email Removed] on 16 Jan 13 - and I have not had a response, so I am logging it here in the hope that someone at MTN responds. "I have tried at least 10 times to get through to a consultant at your call centre (0831808) with no luck. It is definitely the most ...