The same thing happened when the micro sim was first introduced. I bought an iPhone 5 cash and MTN refuses to sell me a Nano SIM as a prepaid customer. How ridiculous!! I chose to have a prepaid relationship with MTN... It's not because I'm LSM2.. It's my choice. But I've been forced to port to a ...
I submitted a report last week regarding BIS and the response that I got from Veronica of Mtn didn't impress me. Something that I have discovered is that all employees of Mtn speak the same language. I submitted my report last week in order to recover my money or to get a new handset other than a ...
I applied online for a add line to my existing account. it was a deal for 2 x hi sence tv's. When the Agent from the sales department called me to finnish the deal, i told him to cancel as i had bought a tv elswhere and did not need the contract anymore so he should not continue with it. He then ...
I am a loyal MTN customer for a few years now. I'm due for a upgrade. I did everything over the phone MTNSP and decided to check if I could fast forward the process by contacting my local MTN Somerset MalI to ask if they had stock of the iphone 5. I called their nr from 9am the morning and tried ...
I would like to lodge a complaint against man customer care, as their service really. I call the call centre to query why my airtime gets used while I have purchase bundles that I was advised to buy by one of their agents to use for my internet usages. I get told I need to call the data centre ...
I am highly fuming as MTN has for some reason blocked either the sim or phone that. My sister and I gave to my mum. The sim os on a contract my sister took out and the phone I gave my mother as I had extra phones. My mother went to the pavillion branch in this week and had to run from one ...