In Nov last year, I applied for a contract with Mtn. To start with- the lady in the store didn't listen to me when I told her that I already had a Mtn sim. I did not understand why I received a new sim card. After a week my new sim still did not work- I was in the store 3x times that week, every ...
I am suppose to upgrade on the first of February 2014. I saw a deal in the specials that I really wanted and I went to the Walmer Shopping Center and was assisted by a white female, she was really rude and didn't look very keen to help me. I asked her if there was any way I could speed up my ...
I have a serious problem with my account and have been trying to contact customer care but i am constantly put on hold. I am on a Anytime topup contract, but it will not let me buy airtime as it says that service is unavailable. How on earth can you not buy airtime for a top up contract??? ...
I signed up for a 2 year contract 3g service with MTN, since signing i never once could connect to 3G, it always ran on edge and could never establish a current signal, disconnects all the time, I have made numerous requests to MTN to boost the signal, as I am staying in a complex we cannot install ...
Since no one in interested in helping from MTN STORES, MTN DIRECT and RENTENTION 1.i called on the 02/01/2014 to find out if i qualify for an early upgrade because when i call 808 is says i'm due for upgrade on the 01/02/2014 and i phoned Retentions and the told me i qualify and i must pay R319 ...
Because they have people at their call centre that don't listen when you ask for something i get billed twice? My router was but i only realized it about a day after it got so i got a bit of a surprise when they debited my account. The person that my router made some calls with my simcard. Not a ...