REF: 107843772, 107843819, 107862424, 107985005 On 23/12/2013 I upgraded my contract to an advertised in the MTN December booklet, Anytime 350 contract. I did this through MTN Direct. Spoke to Nomaza. Ref UV127548 This contract was for a Samsung S4 Mini on MTN Aytime 350 which included the phone, ...
I have taken out a contract for Samsung S4 on the 29/06/2013, the phone stopped function in October 2013 and I had taken it back to the store on the 29/10/2013. I was then told buy the salesman Mubeen that I have to pay and additional R1600.00 to get a new phone as the one that I purchased cannot ...
I am sick and tired of you people! I have lost my phone and want to block it! Your useless call centre agent does not want to help me and I have been on the phone for more that half an hour trying to be put through her manager! When I asked for her name, the manager's name and the call centre that ...
I applied for a phone on contract from MTN on the 28th December 2013, was told that it was approved few days later, and when I went to collect if, I was told my sim card has to be released from the previous contract I had, and that would take 24hrs. Called in to ask if it was done, and I was told ...
On 21 November 2013 I upgraded my cell contract with MTN. HOWEVER, I also made it clear that the data bundle on the new contract was not sufficient and asked the sales lady to include a 1 gig bundle to the contract. She then did this (erroneously). When I received my first bill, I was shocked to ...
I went to open a contract yesterday at mtn in K90 with the lady there being very helpful. Told it would take 24hours for approval (vodacom was 5minutes). 2 years ago 2 contracts were opened against my name at mtn which after a week of fighting was eventually cancelled thanks to hellopeter. Now I ...