I phoned mtn on 25 Jan and did upgrade. On 29 Jan my phone was delivered, however because my RICA address had changed, the courier company took the phone back. The phone was now going to be sent back to mtn JHB, I live in Uitenhage/Port Elizabeth. Since then I have been phoning to find out when I ...
I handed my phone in at the Maponya mall branch and was advised that someone would call me with regards to my repair and that was not done, I then called in to the call centre to see what the progress was and was told that I would be getting a refurbished handset. Had this information been given to ...
Since November last year i have reported the bad signal that i get on my phone and laptop at home three times. In all three instances i was provided with a reference number and a promise that i wll be contacted. And no i was not contacted. I am now going to cancel both contracts and if they try to ...
I am a client with MTN for the past 11 years. I have had only contracts with them for the whole duration. In May 2012 I upgraded to a Blackberry 9810 Torch on contract. Since then till now the phone has gone in 3 times for repairs and everytime for at least two and a half weeks. On 2013-02-12 it's ...
Good day, I applied for a new line on our business acount monday 12/02/2013 and the contract was approved the following day, however i still dont have a number... really, this is not acceptable, maybe Vodacom would prefer a new account with 10 lines??? Your staff is rude and incompitent!!! ...
I signed a contract with Mtn for an internet memory card (modem). The issue is that there is no 3G coverage in the area I'm in (JaneFurse/ Limpopo) and the sales people in Burgersford did not notify me of this. I then called Mtn cancellations department and I was told I'd have to pay a penalty fee ...