I renewed my cellphone contract last year and i have had numerous problems with the Blackberry 9810 they Mtn have changed the phone for me on 4 occassons now but had to send the phone in for repairs again last year December and still have not gotten any feedback from Mtn since then its unexceptable ...
I have a MTN Top -Up contract. When I ran out of airtime, 2nd Feb, I topped up with internet banking. I received another sms stating that I won R200 air time. But when the top-up airtime ran out, I could not make a call, although *141# shows R184 airime available. I went to the MTN store at ...
I was due to upgrade my phone and was having some difficulty contacting the right people. As soon as I contacted Mariska, my entire experience became easy. Instead of chasing her, she proactively would follow up with me, mention and address concerns I hadn't even though of yet, providing valuable ...
I'm so unhappy with MTN I believe that there was a technical error with their system, last night I was supposed to receive Me2U. R30, 00 airtime from 0730423266 tranfer to *141*6328*0780426857*30# but I never received it, when we query with customer service they tell us that I received that airtime ...
3 month old phone needed to be repaired. Was told it would take a week, week and a half. 3 weeks later I called only to discover the phone could not be repaired and would be replaced. I could not fathom how it took so long for them to replace the phone, or why nobody thought to inform me. Given ...
Yet again MTN dissapoints. They did not respond to a query I had disputing charges on my account and sent me the incorrect documentation (including personal details of a totally different client) in respect of my Blackberry which is currently not working (AGAIN)... MTN, please employ competent ...