Last year i took a laptop contract with mtn. everything worked fine till december 2012 when all of a sudden i had no internet connection. we called 1555 and were informed that mtn does not use alcatel modem but only huawei. for several days no one knew how alcatel modem works. we were referred to ...
I was offered one of your products Samsung S5233 contracts: I received the phone on 15/04/2011. Since then all it has done has given me endless problems. The phone switches off completely then I took it in to Carletonville MTN and received it back, only to find I experienced the same problem again. ...
I have reported a case with MTN on the 19th of December 2012 where an account was opened with my details. I also suspect that MTN didn't follow the correct procedures when the account was opened.. This influenced my credit record and because MTN said that it will take up to 30 days conclude the ...
Thabiso is the branch manager. MTN northgate just never answers their phone. Thabiso never answers his cellphone. It took Thabiso almost 2 weeks to get a contract approved! he never answers/responds to emails. He should not be employed, as he cannot do his job, let alone a branch manager. We ...
Over the last 2 years I had 3 major battles to get MTN to stop spamming my MTN cell nr. I did everything I could from my side, and I registered at the DMA many moons ago. And, give MTN credit, after months off trying, they manage to stop spamming me, congratulations MTN. But, THEY ARE BACK, jip, ...
I'm not impressed @ all by the response of your agent viz, Wenzile Masina. There is no way that you can say your customers of their money is valid. Mtn has trained its staff to be bullish and have no respect for customers. You are and truly in the same league as Nigeria's 419 and busy building your ...