My phone was blacklisted last year as I thought It was, I found it yesterday and today im told that i cannot unblacklist it as I dont have a copy of the contract from the store which I took it at, Northgate! I have worked for a cellphone company and I know all the clients details are on the system. ...
I went in to your MTN Greenstone branch on Friday 15 Feb to sign up for another 24 months. I had all the relevant documents to sign a new contract. I stood patiently in the queue for 45 minutes waiting for someone to assist. The consultant refused the signing of the contract due to the fact that ...
For the past year and couple of months i have been paying R159.00 for a phone I have never received yet alone used. Plasma Mobile contacted my husband and offered him a Blackberry 8520 Smartphone yet today we never received it. We didnt even sign any documentation YET MY ACCOUNT is debited every ...
My advise to any one, do not upgrade your MTN contract, as they have a problem with their system and and you will be billed incorreclty for "Clawback", which means that this is a penalty they charge you for upgrading prior to your contract having expired. I went to northgate MNt branch on ...
Firstly Went in to the store and tried to discuss my billing and amount owing, Service consultant had no clue what she was doing she then called the manager who approached me without greeting or even a fake smile... i raised my issue and she then explained... when i wanted to ask her a question she ...
I am honestly sick of continuously have to wade through lists on the phone! I just want an option to speak to a human being from the beginning! EVER SINGLE TIME I try and contact MTN I am left frustrated! The number online are currently not working even, so not only can I not speak to a person, but ...