I am very disappointed in MTN. Its now going on to two months that I've been having this problem and still no answers from anybody. I have logged a complaint on Hello Peter last week and still MTN have not yet contacted me. The money is still getting deducted from my wife's phone every single day ...
Hi MTN!!! You canceled my contract in October 2012 as you could not provide a data connection. Your technical department came out to my house about 3 times. At the end the coverage department told me they can't help me and will cancel my contract without penalties as they cant fix the problem. Now ...
I upgraded my mobile to a Samsung Galaxy S3 & when I got home I removed the protective film on the screen & noticed that there was a crack on the top left of the screen. Obviously I hadn't dropped it. I immediately returned to MTN Gateway to return it & the consultant checked the phone ...
Thank you for your post. Apologies for the delayed response and for any inconvenience experienced, according to our records the matter was escalated to the relevant supervisory which resulted in you speaking to Yongama. Yongama advised that the credit management division can contact you to make ...
We are a Charity NPO Association based in KZN. I logged a case with MTN Liberty Mall and directly will the call centre on the 7th February 2013. I sent through all the required documents to prove the somebody had taken out a cellphone contract in the name of our Association which is the KZN Cystic ...
I am using my daughter's Hello Peter account to complain about the service that I received from MTN today. I contacted MTN twice today to obtain information on my account. The first time I held on the line for approx 10 minutes, before speaking to a consultant. I did not have my id number on hand ...