In Jan 2013 I received a bill that was twice the amount I normally get billed. I immediately queried this where I was told it is data costs. As I could see this on the bill I replied that the answer wasn't satisfactory and it was escalated to the billing dept. After having asked again for a reply, ...
Good day I requested if I could get a early upgrade about 3 weeks ago and still no reply or no answer, there website is useless as you can't see any possible upgrades. In fact you never get any reply from them if you request any thing on there website, highly disappointed. Aneska spies ...
Since 20Jan2013 the refurbished Blackberry I received from MTN has been blacklisted. The first 2 stores I complained to were unable to figure out the problem with the phone - I had to google it! After explaining the issue I was told to get an affidavit from SAPS stating that the blacklisting is an ...
Hi There Peter Today I lost my business simcard due to the change of the phone, but the problem is that I cannot find it now and within an hour I went to buy a new staterpack to do the SimSwop, when I phoned MTN callcentre, they told me I cannot do it, since I did it on the 27th last month so I ...
Last year around april i went to mtn to upgrade my contract and i asked for a i phone 4s and was even willing to pay extra per month for it i was given a i phone and went home.when i opened the package i saw it was an i phone 4 only.i took the phone back and asked for the i phone 4s.it was told to ...
I have been a loyal client for many years.i had the Blackberry bold 9700 something and got it last year sometime. the phone used to freeze alot and i took it to a few MTN stores and they said theyve actually had complaints about it. My speaker used to stop working from time to time and i decided to ...