I am writing this as a completely dissatisfied customer who would like MTN to take drastic steps to keep me on board or they should just cancel my contract with them. I took a top-up contract that came with Nokia E7 Smartphone around April 2012. To be quiet honest, the handset never worked ...
I had a contract with MTN, after 2 yrs I decided not to upgrade so I cancelled, that was in Dec The person who helped me didn't bother to inform me that she'll cancel the number as well. Since that was my number for life even before I took the contract I was using that number I assumed that they'll ...
I was contacted by the contact centre and was told that they cant give me a time or date that the tower will be on line again and i think that this is very bad service end of feb it will be 5 months that we have no or bad signal on the farm.i cant under stand that it can take them so long to sort ...
Last week I posted a complaint stating that I cannot get a Samsung S3 LTE for my upgrade from Nashua Mobile on MTN network as MTN does not have stock of the phone, only Vodacom. I sent this to MTN as this is NOT a Nashua Mobile issue as Nashua Mobile does not have stock as a result from MTN!!! The ...
My 11 month old blackberry bold 9900 that I have on contract died on me while being on charge. Only the red light flashes and the screen has an hour glass on it, nothing else. I took the faulty phone to MTN in Maponya Mall and they've sent the phone to their repair centre in Crown Mines. After 2 ...
Been a loyal MTN subscriber for years. 2 years ago took out a 2nd contract & I'm very disappointed in MTN. I was due for an upgrade 4 months ago, but got told that I had to wait till the end of the contract period if I wanted to downgrade the contract. You can upgrade without any issues at any ...